UX Case Study

Naama: Reducing Restaurants Food Waste App

A mobile app that helps restaurants reduce food waste by offering discounted unsold meals to nearby users through real-time stock, and eco-impact tracking.

meal card component
current order component
meal card component
money saved component
meal item component
view toggle component
Naama mockup

UX Case Study

Naama: Reducing Restaurants Food Waste App

A mobile app that helps restaurants reduce food waste by offering discounted unsold meals to nearby users through real-time stock, and eco-impact tracking.

meal card component
current order component
meal card component
money saved component
meal item component
view toggle component
Naama mockup

UX Case Study

Sync: Managing Remote Work & Productivity Extension

A mobile app that helps restaurants reduce food waste by offering discounted unsold meals to nearby users through real-time stock, and eco-impact tracking.

meal card component
current order component
meal card component
money saved component
meal item component
view toggle component
Naama mockup

UX Case Study

Naama: Reducing Restaurants Food Waste App

A mobile app that helps restaurants reduce food waste by offering discounted unsold meals to nearby users through real-time stock, and eco-impact tracking.

meal card component
current order component
meal card component
money saved component
meal item component
view toggle component
Naama mockup

Problem Statement: Tackling Food Waste in Restaurants

Every day, many restaurants dispose of unsold but still edible meals, leading to enormous food waste and environmental harm. Studies show that restaurants waste between 4% to 10% of their prepared food.

This issue reflects a larger global crisis:

  • One-third of all food produced (1.3 billion tons) is lost or wasted yearly.

  • This costs the global economy around $940 billion.

  • Nearly half of all fruits and vegetables go uneaten.

  • Saving just a quarter of wasted food could feed 870 million hungry people.

  • Food waste emits more CO2 than aviation, plastic production, or oil extraction.

Despite the potential to recover value from surplus meals, existing platforms fail to fully meet user needs for trust, transparency, and usability.

Solution Overview: Rescuing Meals Before They're Wasted

I designed an app that connects consumers with nearby restaurants offering discounted leftover meals. The app aims to:

  • Help restaurants reduce food waste and recover costs.

  • Provide consumers with affordable, high-quality meals.

  • Empower users with transparency, choice, and a simple buying experience.

Outlining Environment Impact

Motivating the user to complete his meal purchasing journey by informing him of the number of meals saved from waste, the amount saved, points earned and the reduction in CO2 production that might be emitted if the meal was wasted.

Outlining Environment Impact
Track Current Order

The ability to track the current order mainly as it appears at the bottom of each page to know the location of the driver or the place where the order was received.

Track Current Order
Detailed Meal Information

Having detailed information about each meal, including ingredients, date of preparation and completion, pictures of the meal, and the number of people it can feed, with the ability to see user ratings to increase confidence.

Detailed Meal Information
Interactive map-based

Connects users to nearby restaurants and cafes that offer leftover meals at reduced prices, either by map method or list method, with the ability to filter restaurants according to price, distance, and type of food.

Interactive map-based
Outlining Environment Impact

Motivating the user to complete his meal purchasing journey by informing him of the number of meals saved from waste, the amount saved, points earned and the reduction in CO2 production that might be emitted if the meal was wasted.

Outlining Environment Impact
Track Current Order

The ability to track the current order mainly as it appears at the bottom of each page to know the location of the driver or the place where the order was received.

Track Current Order
Detailed Meal Information

Having detailed information about each meal, including ingredients, date of preparation and completion, pictures of the meal, and the number of people it can feed, with the ability to see user ratings to increase confidence.

Detailed Meal Information
Interactive map-based

Connects users to nearby restaurants and cafes that offer leftover meals at reduced prices, either by map method or list method, with the ability to filter restaurants according to price, distance, and type of food.

Interactive map-based

Outlining Environment Impact

Motivating the user to complete his meal purchasing journey by informing him of the number of meals saved from waste, the amount saved, points earned and the reduction in CO2 production that might be emitted if the meal was wasted.

Outlining Environment Impact

Track Current Order

The ability to track the current order mainly as it appears at the bottom of each page to know the location of the driver or the place where the order was received.

Track Current Order

Detailed Meal Information

Having detailed information about each meal, including ingredients, date of preparation and completion, pictures of the meal, and the number of people it can feed, with the ability to see user ratings to increase confidence.

Detailed Meal Information

Interactive map-based

Connects users to nearby restaurants and cafes that offer leftover meals at reduced prices, either by map method or list method, with the ability to filter restaurants according to price, distance, and type of food.

Interactive map-based

Outlining Environment Impact

Motivating the user to complete his meal purchasing journey by informing him of the number of meals saved from waste, the amount saved, points earned and the reduction in CO2 production that might be emitted if the meal was wasted.

Outlining Environment Impact

Track Current Order

The ability to track the current order mainly as it appears at the bottom of each page to know the location of the driver or the place where the order was received.

Track Current Order

Detailed Meal Information

Having detailed information about each meal, including ingredients, date of preparation and completion, pictures of the meal, and the number of people it can feed, with the ability to see user ratings to increase confidence.

Detailed Meal Information

Interactive map-based

Connects users to nearby restaurants and cafes that offer leftover meals at reduced prices, either by map method or list method, with the ability to filter restaurants according to price, distance, and type of food.

Interactive map-based

Click Me!

Click Me!

Click Me!

Click Me!

My Design Process

I applied the design thinking process. I conducted competitive analysis, surveys, and persona creation to understand the problem space, then developed the user flow, wireframes, and final UI.

design process
design process
design process
design process

Competitive Analysis

I evaluated three existing apps (two global, one local) and analyzed their features and user reviews. While they offer leftover meals

Competitive Analysis table
Competitive Analysis table
Competitive Analysis table
Competitive Analysis table

Users reported major issues:

  • Lack of notifications or irrelevant alerts

  • Unclear ordering process and poor navigation

  • No user reviews or photos to build trust

  • Stock running out quickly with no alerts

  • Poor quality control and lack of refund mechanisms

These gaps informed the key opportunities for a better solution.

user reviews
user reviews
user reviews
user reviews

User Research

I surveyed users to explore interest and concerns about leftover meal apps:

  • 50% had never tried such an app but were open to it

  • 82.4% were motivated by preserving food and grace

  • 88.2% worried about food quality

  • 94.1% valued meal transparency

Features users wanted:

  • Meal photos and buyer comments

  • Clear info on ingredients, quantity, and prep time

  • Order tracking

survey results
survey results
survey results
survey results

Persona

  • Iman (21, Student & Part-time Worker)

Goal: Save money, eat healthy, reduce food waste

Needs: Trustworthy info, fast ordering, allergy transparency

Frustrations: Time limits, rising food costs, food safety worries

  • Mohammed (35, Environmental Researcher)

Goal: Reduce carbon footprint, support sustainability

Needs: Environmental impact data, trusted sourcing, quick access

Frustrations: Lack of transparency, unsustainable food systems

These personas informed all design decisions.

persona
persona
persona
persona
persona
persona
persona
persona

User journey

To better understand real use cases and identify emotional highs and lows, I mapped out Iman’s journey as she looks for a nearby meal through the app.

Task: Find and buy a meal to pick up from a nearby restaurant.

user journey
user journey
user journey
user journey

Ideation

After understanding the needs of users, their goals, and the difficulty points of competing applications, work was done to produce the ideas necessary for the application to achieve its purpose.

ideation
ideation
ideation
ideation

Information Architecture & User Flow

I mapped the IA and user flow to ensure intuitive access to meals, filters, and order info.

Information architecture
Information architecture
Information architecture
Information architecture
userflow
userflow
userflow
userflow

Design System & Visual Identity

I created a brand identity emphasizing sustainability and gratitude. The Arabic logo includes a plant sprouting from the letter “ة”, symbolizing food preservation and eco-impact.

style guide
style guide
style guide
style guide

Conclusion & Lessons Learned

Food waste is a solvable challenge. Through this project, I learned:

  • Empathy and real-user data lead to better design decisions

  • Transparency builds trust, especially with food

  • A good user experience is rooted in clarity, speed, and purpose

This app is more than a marketplace—it's a step toward a sustainable food system, making it easy and rewarding for users to do the right thing.

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